Process-first digital consulting · SMEs in the DACH region

Digital transformation doesn't start with software. It starts with your processes.

I first analyse how your company works, find the biggest levers – and only then do we decide together on the right technology. Independent. Economical. With 20+ years of hands-on delivery experience.

0+
Years in banking, healthcare & fintech
0 M
Credit platform project budget delivered
00
Days to a prioritized roadmap
Eugen Schäfer, process-first digital consultant and Interim CDO

The reverse approach

Why most digital projects miss the actual need.

Many digital transformation projects start by picking a tool or an AI platform. That's exactly where high costs, unnecessary complexity and solutions that miss the point are born. The best technology won't fix a bad process. So I start with three questions about your business:

Where does unnecessary effort arise today?

Typing, waiting, duplicate work, media breaks – what costs your processes time and money every day without creating value?

Which decisions could be better supported?

Where do your teams lack data, transparency and suggestions to decide faster and with more confidence?

Which processes create the biggest value?

Don't digitize everything – digitize the right things. Prioritized by measurable business value, not by hype.

How we work together

Four phases — you decide after each one.

Every phase delivers a result you can use on its own. You start low-risk with the analysis and only go as far as it pays off for you. Technology follows the process – not the other way round.

01

Process analysis (AI Quick Scan) — the low-risk start

In 3–5 days you know where your biggest levers are: value stream, AI lens, scoring. The result is a prioritized opportunity map with business case sketches.

Fixed price from €5,000 · no subscription, no surprises.
02

Digital strategy — turning levers into a plan

Target picture, roadmap and a business case per measure. Not a vision on 80 slides, but a working document for your budget and technology decisions.

3–6 weeks · developed together, not delivered from above.
03

Technology selection — vendor-independent

Extend what you have, buy a market solution or build your own? Assessed by total cost, integration, data sovereignty and operability – including against my own platform.

The recommendation is always reasoned and comparative – never driven by product sales.
04

Implementation — Interim CDO & advisory retainer

On request I take over delivery: as a temporary leadership colleague in your team (2–4 days/week, 3–12 months) or as a sparring partner on a monthly cancellable retainer.

Don't just advise. Deliver.

No lock-in: after every phase you decide whether and how to continue.

Three principles

What you can measure every recommendation against.

Principle 1

Economic value

Every measure must deliver a verifiable benefit. No digitalization for its own sake – every recommendation comes with a business case.

What doesn't pay off gets cut
Principle 2

Integration

New solutions fit into your existing processes and complement your current systems – instead of displacing them.

Complement, don't replace
Principle 3

Control

You keep control of your data, your quality and your costs. GDPR and the EU AI Act are home turf and a competitive advantage – not an obstacle.

Your data · your quality · your costs

Phase 01 · The low-risk start

Process analysis – where digitalization really works.

A compact, structured scan of your real workflows (AI Quick Scan). The result is a prioritized map of the places where digitalization, automation and AI deliver the fastest measurable value. Not a slide deck – an actionable roadmap.

Opportunity map of your real processes
Prioritized AI & automation candidates
2–3 business case sketches with KPI estimates
GDPR & EU AI Act assessment per candidate

Fixed price

from €5,000

3–5 days · on-site or hybrid

Request a Quick Scan

Reference projects

Delivered, not just planned.

Schufa Holding

€7.5 M

Four-year transformation of the credit platform – delivered GDPR-compliant.

Banking · 2018–2022

Healthcare Data Platform

1st in DE

Built Germany's first GDPR-compliant patient data solution.

Healthcare

Research Institute for Glass and Ceramics

End-to-end

Processes first, then the tools: Jira, data lake, Power BI, Power Automate, AI.

Research · ongoing

AI SaaS platform

0 → go-live

LLM-based, GDPR-compliant platform from idea to production.

Fintech / SaaS

See all case studies

The first step

Let's find the levers in your processes.

Start with the process analysis at a fixed price from €5,000 · 3–5 days · on-site or hybrid. At the end you'll know exactly where digitalization and AI work for you – and in what order.

Book an intro call – 30 min, free